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Shipping Policy
Most orders are shipped by U.S.P.S.
with a
Tracking Number emailed to you.
(please make sure your email address
is correct when completing your
order)
International Orders to Canada,
the United Kingdom, Australia and
New Zealand may be shipped by U.S.
International Priority Mail, with a
Tracking Number emailed to you.
Ordering Methods
We accept Phone Orders, Mail Orders
and Online Orders.
A 15% restocking fee will be
applied to orders returned or
refused by a Customer or returned by
foreign Customs.
Phone Orders
You may call us Toll Free at
1-866-281-7251
(from the U.S., Puerto Rico, U.S.
Virgin Islands and Canada)
Mail Orders
HG Fulfillment Center
P.O. Box 813
Godfrey, IL 62035
Payments are accepted in U.S.
Dollars only, drawn on US Financial
Institution.
We accept a
Cashier's Check or Money Order only,
made payable to HG Fulfillment
Services. Sorry, but we are unable
to accept Personal or Business
Checks or do COD's.
International Orders and
Customs
For International
Orders (outside of the U.S.), you
will need to send an International
Money Order, payable in U.S. Funds.
We cannot be
responsible for any duties, tariffs,
taxes, customs or other fees or
customs restrictions or other
regulations that apply in countries
outside the United States. We
encourage you to speak with your
Customs Office if you have any
questions.
Do not order
products that are not allowed to be
imported into your country. Check
the ingredients
of our products to make sure that
there are no restrictions on
importing any of our products. Laws
are different in every country. It
is the customer's responsibility to
check with their Customs Office to
see if their country permits the
shipment of our products to their
country.
If for any reason
a package is seized by Customs
Officials, we will not issue a
refund unless all products are
returned to us in their original
condition. If the package is
returned to us by Customs Officials,
there is no refund of any shipping
charges.
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